Terms of Service

Ask the Grid is a map-first explorer of public power-grid data with an AI agent that answers questions about it. It is provided for general information only.

Most of the grid data in Ask the Grid, such as demand, generation, prices, and transmission, is published by grid operators and other public sources, and we show where it comes from. Nothing in these terms stops you getting that data directly from its source, under the source’s own terms. These terms protect our service: how we collect, clean, combine, and present the data, and our own forecasts, models, and analysis.

You must be at least 18 years old and able to form a binding contract to use the service. If you use it on behalf of an organization, you represent that you are authorized to accept these terms for that organization, and “you” includes it. If you use it in your official capacity for a government entity, the Government users section below applies instead.

Keep your sign-in credentials and API keys secure and don’t share your account. You are responsible for activity under your account, and you agree to provide accurate information.

Fees, billing, and the term of a paid plan are set out in the order form or other agreement for that plan.

You may authorize compatible AI clients to use Ask the Grid through MCP. Review the requested OAuth access before approving it and revoke connections you no longer use. You are responsible for actions an authorized client takes under your account.

Tool output is informational and may be delayed, incomplete, or wrong. An AI client may also interpret it incorrectly. Confirm alert thresholds, market targets, and other consequential account actions before relying on them.

Your use of the service must follow our Usage Policy, which is part of these terms. It says what the service is for and sets the rules on people and the grid, nonpublic information, the service itself, the law, and decisions that depend on it.

The agent’s answers and the grid data may be incomplete, delayed, or wrong. They are not professional, financial, legal, engineering, or operational advice. Do not rely on them for real-world grid, market, trading, or operational decisions without independent verification. We are not a registered commodity trading advisor, investment adviser, or broker, and nothing in the service recommends a transaction in any commodity, derivative, or transmission right.

Features labelled preview or beta, including forecasts marked Preview, may be incomplete, may change or end without notice, and are excluded from any service level or support commitment.

AI assistants, sign-in providers, workplace messaging services, and other services you connect are provided by third parties under their own terms. We are not responsible for them, including how an assistant uses or presents output from Ask the Grid.

You keep ownership of the questions, files, and other content you submit. As between you and us, you also own the answers and other outputs the service generates for you, except for the service itself, our forecasts and other data we provide, and third-party data, which remain subject to their owners’ rights. Outputs are not unique, and other users may receive similar ones. You may use outputs in your own work, including published work, and may quote reasonable excerpts of our forecasts with attribution, but may not redistribute our forecasts systematically.

You grant us a license to use your content and outputs to provide, secure, and improve the service, subject to the choices described in our Privacy Policy and any separate agreement with your organization. We do not use your content to train or fine-tune AI models, and under their commercial terms with us, our AI model providers may not train their models on it.

We and our licensors own the service, its software, and its content, except the public data it draws on. We grant you a limited, non-exclusive, non-transferable, revocable license to use the service under these terms. If you send us feedback or suggestions, you grant us a perpetual, irrevocable, royalty-free license to use them without obligation to you.

We may identify the organization you use the service for, including by its name and logo, as a user of Ask the Grid in our marketing materials and customer lists. If you or your organization would rather we didn’t, email legal@parisi-labs.com and we will promptly stop doing so. We will name a government entity only with its prior written permission.

The service is provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement.

To the maximum extent permitted by law, Parisi Labs, Inc. will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising from or related to the service or these terms. Our total liability for all claims arising from or related to the service or these terms will not exceed the greater of the amounts you paid us for the service in the 12 months before the event giving rise to the claim, or US$100.

You will defend and indemnify Parisi Labs, Inc. against third-party claims, and related losses and reasonable costs, arising from your content, your violation of these terms, your misuse of the service, or decisions you make based on its outputs.

Subject to applicable law and any separate written agreement signed by us, we may at any time add, change, limit, suspend, or discontinue all or any part of the service, or any user’s access to it, in our discretion. This includes features, functionality, data sources, models, integrations, APIs, endpoints, methods, schemas, versions, keys, scopes, rate limits, quotas, access tiers, eligibility rules, and support offerings.

We may make changes without advance notice when reasonably necessary to protect the service or others, comply with law, address security or abuse, or respond to changes in a third-party service or data source. Other changes may take effect at any time. If a change materially reduces a paid service during a then-current prepaid term, we will provide reasonable advance notice and allow you to terminate the affected service for a prorated refund, unless a separate signed agreement provides a different remedy. You are responsible for updating your use and integrations to remain compatible with the service.

No uptime, availability, response-time, support, maintenance, or API deprecation commitment applies unless it is stated in a separate written agreement signed by us. Website copy, documentation, roadmaps, and generally published targets do not create a service level agreement. We may change those targets prospectively at any time.

A separate signed agreement, including an order form, service level agreement, or data processing addendum, controls to the extent it conflicts with these terms. A change to these terms does not retroactively eliminate a service credit that has already accrued or alter a committed service level during its then-current term unless that agreement expressly permits the change.

We may update these terms prospectively. If a change materially affects your rights or obligations, we will provide reasonable advance notice through the service, by email, or by another method reasonably designed to reach you. The notice will state when the revised terms take effect and, for a paid recurring subscription, how to cancel. By continuing to use the service after that date, you accept the revised terms. If you do not agree, you must stop using the service and cancel any affected subscription before the revised terms take effect.

Subject to applicable law and any separate written agreement signed by us, we may suspend or terminate all or any part of your access at any time. We may act immediately if we reasonably believe there is a violation of these terms, nonpayment, a security risk, abuse, a legal requirement, or a risk to the service or others. Where reasonably practicable, we will provide notice. If we terminate a paid service for convenience during a then-current prepaid term, we will provide a prorated refund unless a separate signed agreement provides a different remedy. You may stop using the service at any time. Sections that by their nature should survive termination survive it, including those on acceptable use, content and outputs, intellectual property and feedback, disclaimers, limitation of liability, indemnification, governing law, Government users, and General.

These terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules. Any dispute arising from or related to these terms or the service will be resolved exclusively in the state or federal courts located in Delaware, and you and we consent to their jurisdiction.

If you use the service in your official capacity for a United States federal, state, or local government entity, these terms are an agreement with that entity, not with you personally. You are not personally bound by them, and you need no authority to bind the entity in order to use the free service. For a federal entity:

• the indemnification section does not apply to it;
• nothing in these terms obligates it to pay or to obligate appropriated funds, and any paid plan requires a separate agreement under its own procurement authority;
• the limitation of liability does not limit any liability that federal law, including the Federal Tort Claims Act, does not allow to be limited;
• these terms are governed by applicable U.S. federal law, and by the laws of the State of Delaware only where federal law does not apply;
• disputes are resolved in a federal forum of competent jurisdiction under the procedures federal law provides, including the Contract Disputes Act where it applies, rather than in the courts named above;
• changes to these terms bind it only once it accepts them in writing;
• it may export its content at any time, and for 30 days after its account closes, to meet its records obligations; these terms are not confidential, and nothing in them limits its obligations under the Freedom of Information Act;
• we will not use its name, seal, logo, or trademarks, or state or imply that it uses or endorses Ask the Grid, in marketing, sales, or investor materials or customer lists, without its prior written permission.

A state or local government entity is not bound by any provision its law prohibits it from accepting. The service is commercial computer software provided to government users with only the rights granted to other users under these terms, consistent with FAR 12.212, DFARS 227.7202, or the entity’s own acquisition authority. This section prevails over any conflicting provision of these terms.

These terms and any separate signed agreement are the entire agreement between you and us about the service. Our Privacy Policy describes how we handle personal information. If a provision is found unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

If you believe content shared through Ask the Grid, such as a public answer link, infringes your copyright, send a notice to legal@parisi-labs.com identifying the work and where it appears.

Parisi Labs, Inc. · legal@parisi-labs.com