Help Center
Everything Ask the Grid can do, in one place. Explore the live grid on a map, ask an AI agent in plain English, read prices and generation asset by asset, and save or share what you find. Pick a topic to dive in.
Open the ERCOT map →What is Ask the Grid? →
Getting started
What Ask the Grid is, how to explore your first grid, and what you get for free.
4 topics →The map
Layers, weather, the time scrubber, selecting assets, dropping a pin, and search.
8 topics →The agent
Ask in plain English. Attach assets and images, use voice, and get charts, reports, and a driven map back.
10 topics →Assets & live data
The asset info card, live values and sparklines, price and generation detail, and the data catalog.
6 topics →Saving & sharing
Bookmark assets, save map views, share a link to an exact scene, and export branded images.
4 topics →Bring your own data
Connect the operational and market systems your team already runs, so the agent and map work over your data, not just public feeds.
8 topics →Account & plans
Signing in, what an account adds, settings and theme, and when to move to Enterprise.
4 topics →Keyboard shortcuts
Move around the grid and the agent without leaving the keyboard.
6 topics →Frequently asked
- Do I need an account to use Ask the Grid?
- No. Browsing the live map and asking the agent are free and anonymous. An account adds saved assets and conversation history that sync across your devices.
- Which grids are covered?
- ERCOT, CAISO, and NYISO are live today, with PJM, MISO, ISO-NE, and SPP coming next. The goal is every US wholesale market.
- Where does the data come from?
- Public sources: the ISO market feeds, the U.S. Energy Information Administration (EIA), and HIFLD for transmission and substation geography. Every dataset is listed in the data catalog.
- Is the agent always right?
- No. Answers are grounded in live public data but can be incomplete, delayed, or wrong. Ask the Grid is for information, not professional advice — verify anything important against the ISO.
- Can I use it with my own data?
- Yes. The Enterprise plan connects your own systems (AVEVA PI, Esri ArcGIS, ETRM), lifts query limits, and adds team workspaces, private deployment, and support. Reach out from the Upgrade page.
Ask the agent on any grid, or reach the team about connecting your own data.